Job Description

Our commercial lines business is growing, and we are looking to hire the right individual to join our outstanding customer service and sales team.   As a Commercial Lines Customer Service & Sales Representative, you will handle the effective management of existing commercial customer relationships with a focus on retaining and selling new and featured products to ensure continued growth.  You will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.

This full-time position holds a base salary + commission opportunity with future long term career advancement available. Apply today to start your path to a new sales or service career today!

Salary: $30,000.00 - $60,000.00 per year

Benefits

• Career Development & Growth
• Base Salary with Commissions 
• Paid Time Off (PTO)
• Weekends Off

Responsibilities

• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Follow-up with customers to assure satisfaction: respond to queries, solicit further sales, and solve or refer problems.
• Provide customers with additional information about new products and services that best suit their needs.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Assess and identify the wants and needs of your customer(s) over the phone

Requirements

• Driven and goal-oriented individual.
• Possess a genuine willingness to learn; be intuitive, resourceful, and coachable.
• Proficiency to multi-task, follow-thru, and follow-up.
• Strong Communication/interpersonal skills.
• Professional phone etiquette.
• Great Customer Service Skills.
• Confident, self-starter who works well independently and with others.
• Problem-Solving Capabilities.
• Property & Casualty and Life & Health licenses are preferred but will support motivated individuals in attaining licenses..