Job Description

Are you looking to grow? So are we!

Safarian-Farmers Insurance Agency in VAN NUYS, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!

Salary: $35,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Commission

Mon-Fri Schedule

Evenings Off

Paid Time Off (PTO)

Career Growth Opportunities

Hands on Training

Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes, make sales presentations, and close sales.

Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Prospecting and generating new businessthrough leads & referral sources.

Develop and maintain client relationships.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Follow through and exceed current and prospective client expectations.

A Property & Casualty insurance license is required.