Customer Service - [Edit - Add a benefit here]

Job Location:

seattle , Washington

Job Category:

Customer Service

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time with paid training. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in


No prior experience is necessary, but is a great way to connect with customers at the start of your new position! 

Apply for the position today by completing the form and completing the assessment.

Salary: $20,000.00 - $30,000.00 per year

Benefits

Any benefits you could potentially offer such as:

  • paid vacation 
  • dental, vision, life & health insurance 
  • paid time off 
  • retirement plan 
  • growth opportunity 
  • another area to discuss their play plan as well

Responsibilities

  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements

  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

Apply Here

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About Tonya Kellum Agency

At Tonya Kellum Agency, we are dedicated to safeguarding what matters most to you. As a leading player in the insurance industry, we pride ourselves on providing personalized service and tailored coverage solutions. Our mission is to empower clients with the knowledge and support needed to make informed decisions. We foster a welcoming workplace culture, valuing collaboration and integrity. Join us to be part of a team that prioritizes client well-being and professional growth in a dynamic and rewarding environment.

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