Bi-Lingual Insurance Operations Assistant (English-Spanish, Entry-Level, In-Office, Full-Time)
Job Location:
Fort Worth, TX, 76244, USA
Job Category:
Admin / Secretarial
Job Type:
Full-Time
Job Description
We are looking for a tech-savvy, organized, and proactive Insurance Operations Assistant to join our fast-paced insurance agency. This is a full-time, in-office position combining clerical support, accounting processes, policy handling, and team coordination - supporting mostly our independent commercial insurance clients.
If you enjoy solving problems, improving workflows, and making sure nothing falls through the cracks, this role is for you.
*No license required to start. Well provide training - and for the right person, we'll cover licensing and help you grow into a long-term role.
Salary: $17.00 - $20.00 per hour
Benefits
Hourly Base Salary Based on Experience
No Nights or Weekends
Bonus opportunities for those who take initiative
Full-time, consistent Mon - Fri schedule (8am - 5pm)
Paid training and potential licensing reimbursement
Growth opportunities in the commercial insurance space
Team-oriented, supportive office environment
Paid Time Off (PTO)
Responsibilities
Key Responsibilities:
- Process invoices, track payments, enter commissions, and manage AP/AR
- Enter and update CRM data (Momentum) for all client policies and activities
- Review submissions from CSRs and Sales Team for completion and accuracy
- Send/receive documents and reports from carriers, clients, and underwriters
- Support basic administrative and operational office tasks
- Monitor task queues and maintain system workflows
- Assist with automation projects, marketing tasks, and office organization
Requirements
Ideal Traits:
- Bi-Lingual English/Spanish Required
- Organized and dependable
- Tech-forward and curious about automation
- Loves supporting a team behind the scenes
- Thrives in a busy, fast-paced office
- Problem-solver who asks smart questions
- Interested in growing into a licensed role long-term
*****IMPORTANT: Immediately after applying, you'll be directed to a pre-interview assessment. This step is required to be considered for the position.
We use this assessment to understand your problem-solving skills and working style before reviewing your resume. Applications without completed assessments will not be reviewed.
About The Jennifer Haring Agency - Farmers Insurance
The Jennifer Haring Agency operates both a top-performing Farmers Insurance office and a thriving independent commercial insurance division. Together, we provide tailored insurance solutions for personal lines and commercial clients, with specialized expertise in commercial trucking, contractor coverage, business packages, and specialty risk accounts.
We’re known for our exceptional customer service, strong team culture, and smart use of automation. Whether you're assisting our national carriers on the independent side or serving our personal lines clients through Farmers Insurance, you’ll be part of a team that delivers exceptional, high-touch service to every client we serve. From families protecting their homes to business owners managing complex risks, our clients count on us to guide them with care, clarity, and proactive support—so they can focus on life and business, while we focus on protecting what matters.
Join us and be part of an agency where client relationships come first, and your work helps individuals and businesses feel confident, secure, and supported every step of the way.
As a 100% woman-owned and operated organization, we’re proud to welcome strong, driven individuals of all backgrounds to our team—and to foster an environment where every team member can grow, contribute, and thrive.