Job Description

Join The Emerald Insurance Agency in Houston, Texas, a vibrant and thriving hub of insurance excellence, where we are dedicated to providing superior customer service and customized solutions. We are eagerly seeking an Allstate Licensed Agency Sales/Customer Service Agent to join our dynamic team in a hybrid remote setting. This unique role offers you the balance between meaningful face-to-face interactions and the convenience of working from home. At The Emerald Insurance Agency, we pride ourselves on our positive work environment that fosters growth and rewards creativity. As our newest team member, you'll play a crucial role in driving client satisfaction and building lasting relationships. Your contributions will directly impact the success of our agency. We invite you to be part of a professional community that is committed to innovation, collaboration, and personalized client care. If you're enthusiastic about sales and enjoy boosting customer experiences, The Emerald Insurance Agency offers the perfect stage for your talents to flourish. Apply today!

Salary: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Work from Home

Flexible Schedule

Mon-Fri Schedule

Evenings Off

Responsibilities

Client Interaction: Engage with clients to understand their insurance needs and provide personalized solutions.

Sales Initiatives: Drive sales campaigns, focusing on policy enhancements and upselling relevant products.

Customer Service: Handle inquiries, resolve issues promptly, and ensure client satisfaction.

Policy Management: Assist clients in managing and updating their insurance policies, ensuring coverage meets their changing needs.

Team Collaboration: Collaborate with colleagues to share insights and strategies for optimizing sales and customer service.

Continuous Improvement: Stay abreast of industry developments, enhancing skills and knowledge to contribute to the agency's growth.

Requirements

Licensing: An active Allstate Property & Casualty License is required.

Experience: Previous experience in insurance sales or customer service is highly desirable.

Communication Skills: Excellent verbal and written communication skills are essential.

Customer Focused: Strong ability to understand and meet the needs of clients.

Adaptability: Capacity to work effectively in both remote and in-person settings.

Team Player: Well-developed interpersonal skills to collaborate with colleagues and clients.

Tech Proficiency: Comfortable using CRM platforms and technology for virtual customer engagement.

Problem Solving: Ability to independently troubleshoot and resolve client issues quickly.