Job Description

Our office is rapidly growing and we are looking to hire the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

Insurance industry or agency experience and knowledge is required as it  would be a greater benefit relating to customers for this position.

**All who apply will be emailed a link to an online assessment. You MUST complete the assessment to be considered further for this position.**

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Ask each customer for referrals and explain our referral program.
• Generating insurance quotes.
• Be outstanding at relationship building.
• Informs customers of promotions and new or upgraded products using prepared scripts.
• Provides on-going support to insurance clients as needed.
• Responds to all inquiries, cancellation requests, and sales requests within specified time frame.

Requirements

• Possess an upbeat, positive and enthusiastic attitude.
• Confident, self-starter who works well independently.
• Professional phone etiquette.
• Follow through and exceed current and prospective client expectations.
• Currently possess a Property & Casualty insurance license.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.