Customer Service Representative
Job Location:
St Paul, MN 55129,USA
Job Category:
Customer Service
Job Type:
Full-Time
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Salary: $16.00 - $18.00 per hour
Benefits
We offer amazing benefits
- BASE SALARY PLUS COMMISSION
- PAID TRAINING
- Extensive training, mentoring and support
- Brand recognition with a Fortune 500 insurance industry leader
- Personal Lines products, Commercial Business products, Financial Services
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
About Farmers Insurance - Team Twin Cities
Build a business. Grow a career. Be supported every step of the way.
At Team Twin Cities, you’re never building alone. From day one, you’ll have a local support team helping you launch and grow—business planning, training, and ongoing coaching as you develop from a new agent into an agency owner.
With the backing of the Farmers Insurance brand, our District Office team is fully invested in your success. You’ll have the tools, mentorship, and momentum to grow—and we make sure to celebrate wins along the way.
As a Farmers® district, we provide the strongest field support resources in Minnesota, supporting 60+ agencies statewide and creating real collaboration and opportunity. Whether you’re starting your own agency or joining an established team, we’re here to help you build something meaningful.
Curious what your future could look like?
Reach out today. Explore our photos, videos, and social media below to get a feel for who we are and how we show up for our people.
ABOUT TEAM TWIN CITIES
Our mission is simple: serve customers, support agents, and grow together. We work hard, grow fast, and recognize those who lead the way. If you’re exploring a career in insurance, this is where you build with purpose.
Connect with us today and see what it means to join Team Twin Cities and the Farmers® family.