Customer Service Representative
Job Location:
Altamonte Springs, FL, 32701, US
Job Category:
Customer Service
Job Type:
Full-Time
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards for current clients while assisting prospects as they call in.
- Fast growing Insurance Agency
- We pride ourselves on exemplary customer service
- Over 600+ 5 Star reviews
No prior experience is necessary
440 Licensed Preferred
Apply for the position today by completing the form and must complete the assessment for consideration.
Salary: $38,000.00 - $60,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls promptly.
- Schedule appointments for sales staff with prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
- Maintain client relationships with follow up phone calls.
Requirements
440 Licensed Preferred
About Steffanie Rigetta Agency, LLC
Steffanie Rigetta Agency is a professional insurance agency dedicated to helping individuals, families, and businesses protect what matters most. With a strong focus on personalized service and dependable guidance, we work to simplify complex insurance decisions and deliver coverage solutions that fit each client’s unique needs. Our commitment is to build lasting relationships through trust, responsiveness, and expert support.
As a member of our team, you’ll join a service-driven organization that values integrity, attention to detail, and client-first thinking. We foster a professional environment where collaboration, accountability, and continuous learning are essential to success. At Steffanie Rigetta Agency, every role contributes to helping clients feel secure and supported, making a meaningful impact in the insurance industry. If you’re looking for an opportunity to grow with a respected agency and build a rewarding career, we invite you to explore what’s possible with us.