Job Description

Our Independent Insurance Agency is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Commercial Lines Account Manager will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary: $35,000.00 - $45,000.00 per year

Benefits

Friday afternoon off

Health Insurance

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

401K Plan

Career Development & Growth

Disability Insurance

Responsibilities

• Provide exceptional customer service.
• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Generating insurance quotes.
• Be outstanding at relationship building.
• Provides on-going support to insurance clients as needed.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Property & Casualty insurance license or ability to obtain one.