Job Description

Our office is rapidly growing and we are looking to hire the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

**All who apply will be emailed a link to an online assessment. You MUST complete the assessment to be considered further for this position.** 

Salary: $40,000.00 - $50,000.00 per year

Benefits

• Hourly + Bonus Opportunities 
• Paid Time Off(Sick and personal days)
• Paid Holidays off
• Great Work Environment
• full time position
• Successful career path
• Ongoing training and support

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Ask each customer for referrals and explain our referral program.
• Provide exceptional customer service.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
• Informs customers of promotions and new or upgraded products using prepared scripts.
• All admin work after sales

Requirements

• A 440  license is required.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Must be highly self-motivated.
• Professional phone etiquette.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.