Job Description

Welcome to Oscar Arrieta Agency, a distinguished name in the insurance consulting industry, located in the vibrant community of El Paso, Texas. We are searching for a dedicated Claim Specialist to join our team and make a significant impact. As a key player in our agency, you will be at the forefront of guiding our clients through the claims process, ensuring they receive the utmost service and support. Nestled in a city known for its strong cultural roots and bustling economic landscape, our agency takes pride in fostering a positive and inclusive work environment. Here, you will find an inviting atmosphere that promotes both professional growth and personal achievement. With us, you are not just advancing your career; you are becoming part of a family that values collaboration, innovation, and a commitment to excellence. If you are enthusiastic about making a difference and eager to provide top-tier service to our clients, we welcome your application to join Oscar Arrieta Agency.

Salary: $40,000.00 - $65,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

• Claims Assessment: Thoroughly evaluate and analyze insurance claims to determine their validity and the extent of coverage.
• Client Interaction: Communicate effectively with policyholders, providing them with a clear understanding of the claims process and updates on their cases.
• Documentation: Accurately document claims details, interactions, and final decisions, ensuring all records are precise and up-to-date.
• Collaboration: Work closely with other departments and insurance adjusters to ensure efficient and fair claims processing.
• Problem Solving: Address any issues or discrepancies in claims, providing solutions that align with company policies and client needs.
• Continuous Improvement: Participate in training and development opportunities to stay informed about industry changes and improve claims handling processes.

Requirements

• Education: A Bachelor's degree in Insurance, Finance, or a related field is preferred.
• Experience: At least 2 years of experience in claims processing or a related insurance field.
• Licensing: Appropriate state licensing as required.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical skills to assess claims and resolve issues effectively.
• Attention to Detail: Meticulous attention to detail in reviewing and processing claims.
• Customer Service: A friendly demeanor with a strong commitment to customer satisfaction.
• Technology: Proficiency in relevant CRM software and claims processing tools.