Job Description

Are you looking for an opportunity to put your skills to better use?

Martha Sanchez-Farmers Insurance Agency in LAS CRUCES, New Mexico, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem!

If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even pay for you to get your insurance license. Entry-level applicants will begin with a $15.00 per hour base salary and can earn at least an additional $5,000 in commission during their first year.

Are you a Licensed Insurance Customer Service Representative? Amazing!

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. Experienced applicants start with a $17.00 per hour base salary and top performers earned a minimal additional $5,000 in commission per year. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills. We know you will be committed to providing the best possible service to our awesome clients.

If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!

Salary: $31,200.00 - $39,520.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

• Handle all incoming claim calls from customers and follow-up.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Provide exceptional customer service and support.

Requirements

• Property & Casualty insurance license is required. For the right candidate license fees will be reimbursed.
• Ability to tactfully handle stressful and difficult situations.
• Bilingual, fluent in both English and Spanish is beneficial.
• No insurance experience required but must be willing to learn