Job Description

Join the Leah Wiggins Agency of Farmers Insurance, a reputable insurance agency located in BIRMINGHAM, Alabama. We are seeking a motivated and enthusiastic Sales Assistant to join our team and contribute to our continued success. As a Sales Assistant, you will play a crucial role in supporting our Sales team by providing exceptional customer service, assisting with administrative tasks, and ensuring a seamless experience for our clients. You will have the opportunity to work closely with our experienced Sales professionals, gaining valuable knowledge and skills in the insurance industry. Responsibilities: - Customer Service: Provide outstanding customer service to clients, answering inquiries and providing necessary information. - Administrative Support: Assist with administrative tasks such as processing paperwork, organizing client files, and preparing documents. - Sales Support: Collaborate with the Sales team to ensure smooth sales operations, including scheduling appointments, following up with leads, and maintaining contact databases. - Client Communication: Communicate with clients to update them on policy changes, address their concerns, and provide general support. - Policy Knowledge: Develop a strong understanding of Farmers Insurance policies and offerings to effectively assist clients and provide accurate information.

Salary: $15.00 - $18.00 per hour

Benefits

Hourly Base Salary Based on Experience

Career Growth Opportunities

Hands on Training

10 Paid Holidays

Reimbursement for Additional Insurance Licenses

Paid Vacation

Life Insurance

Paid Time Off (PTO)

Responsibilities

Customer Service: Provide outstanding customer service to clients, answering inquiries and providing necessary information. Administrative Support: Assist with administrative tasks such as processing paperwork, organizing client files, and preparing documents. Sales Support: Collaborate with the Sales team to ensure smooth sales operations, including scheduling appointments, following up with leads, and maintaining contact databases. Client Communication: Communicate with clients to update them on policy changes, address their concerns, and provide general support. Policy Knowledge: Develop a strong understanding of Farmers Insurance policies and offerings to effectively assist clients and provide accurate information.

Requirements

Property & Casualty insurance license is preferred. Previous experience in a customer service or administrative role Excellent communication and interpersonal skills Proficient in Microsoft Office Suite Detail-oriented and highly organized Ability to work effectively as part of a team