Job Description

WE ARE GROWING!!   We are currently seeking to fulfill a part-time OR full-time position for the right individual to join our outstanding Commercial Lines customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry knowledge is required for this position.

Salary: $31,200.00 - $41,600.00 per year

Benefits

• Base Salary + Commissions
• Paid Holidays
• Paid time off
• 401(k) (matching)
• Health Insurance
• Disability Insurance
• Life Insurance

*Contingent upon eligibility

Responsibilities

• Ability to understand customer needs through various communication methods
• Provide timely response and excellent service
• Ability to document detailed notes in client files
• Conduct thorough fact finding required for coverage and underwriting
• Work with agency team and company underwriters to rate new and renewal accounts
• Provide timely support to staff through organized workflow management
• Committed to continuous learning of industry specifics to adequately perform responsibilities

Requirements

• Commercial Insurance experience
• Education: High School or equivalent
• NYS Property/Casualty Insurance Agent or Broker License (Preferred or ability to obtain)
• Computer software proficient