Customer Service Representative
Job Location:
Saint Paul, MN 55125,USA
Job Category:
Customer Service
Job Type:
Full-Time
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.Â
No prior experience is necessary. Complete training provided by agent and district office.
Apply for the position today by completing the form and completing the assessment.
Salary: $300,000.00 - $40,000.00 per year
Benefits
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- Commission and Bonus opportunities
- Growth opportunity
- Fun office environment
- Sales, product, marketing, and customer service training
- Licensing fees paid for you
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Be able to obtain or currently possess a Property & Casualty insurance license.
About Farmers Insurance - Team Twin Cities
Our Agency Business Consultants, Trainers, Recruiters, and Marketers prepare you to pursue unlimited professional achievement and achieve your personal/business goals. With the backing of our strong national brand and Team Twin Cities, we set you and your team up for success (We recognize and celebrate your wins too!)
As a Farmers® district manager, my team and I have the most field support resources in Minnesota to help you launch and grow your business from day one until retirement. We have 65+ agencies from Thief River Falls to Hastings to Long Lake to Prior Lake. It would be an honor to be a part of your career journey and help make your goals a reality as you look to start or join a Farmers® agency.
Reach out today and find out what your future could hold for you! Explore our photos/videos and social media down below to get an idea of who we are.ABOUT THE DISTRICT
At Team Twin Cities, we aim to serve our customers, support our agents, and become the top district in the Minnesota. When someone is considering a career change and looking at insurance, you should launch your business with our team or join on as a team member for one of our established agencies because we have fun and celebrate your success.
Our team is devoted to work with you and your team to grow your sales and improve your industry knowledge. We all grow as a team and we take the time to reflect your growth. We recognize your hard work by having promotions and events to recognize teams that are setting the pace and leading the way.
Our vision and goals provide us with a unified, clear understanding of our purpose: To help our TTC agencies to become leaders and to grow. I believe that if we adhere to our vision and meet our goals, we will all be successful. Connect with us to learn more about what it means to join Team Twin Cities and the Farmers® Family today!