Job Description

Hourly Wage + Incentives (Min 20 hours / Max 40 hours) 

Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary: $10.00 per year

Responsibilities

• Process customer policy change requests.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Provide exceptional customer service.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals

Requirements

• Have the ability to obtain Property & Casualty license after 90 days (licensing reimbursement).
• Confident, self-starter who works well independently.
• Must have the ability to multi-task.
• Great customer service skills.
• Strong work ethic and leadership skills.
• Strong communication skills.