Job Description

Join a high performing team and work with a great boss!! Excellent career path. If you are ready to make a change in your life and are want to join a company that cares about both our clients and you, apply today! We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. If you have a positive attitude, rapport-building skills, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

Salary: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary Based on Experience

Dental Insurance

401K

Long and short term disability

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Process customer policy change requests and payments from customers.
• Follow up with customers in a timely manner to assure satisfaction, respond to queries, and solve or refer problems.
• Provide customers with additional information about new products and services.

Requirements

• Property & Casualty insurance license is required.
• At least two (2) years of insurance experience.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Follow through and exceed current and prospective
• Strong communication skills, both oral and written.
• Previous work experience in sales, marketing, promotions or telemarketing.