Insurance Customer Service Rep

Job Location:

Fort Worth, TX 76244,USA

Job Category:

Customer Service Representative

Job Type:

Full-Time

Job Description

If you are looking to work for a well-established, best in class insurance agency, then apply today because we are hiring! Come join an agency that is committed to helping our clients choose the best insurance coverage to meet their needs while providing every customer with the all-star service they deserve! If you are hard-working and empathetic then the role as Insurance client advisor is for you!

Salary: $30,000.00 - $40,000.00 per year

Benefits

Paid Holidays

Base Salary with Commissions 

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Hands On Training

Professional Work Environment

Responsibilities

 

 

  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Provide exceptional customer service.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Document each customer contact in eAgent.
  • Take premium payments from customers.

Requirements

  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • A Property & Casualty license is preferred but will train and help license a good individual.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.

Bilingual, fluent in both English and Spanish is a BIG plus.

Apply Here

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