Insurance Customer Service Representative

Job Location:

Lisle, IL 60532,USA

Job Category:

Customer Service Representative

Job Type:

Full-Time

Job Description

Our office (Lisle, IL) is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary: $20,000.00 - $30,000.00 per year

Flexible work from home options available

Benefits

Paid Holidays

Base Salary + Bonus Opportunities

Weekends Off

Holidays Off

Hands On Training

Professional Work Environment

Opportunity for Career Advancement

Licensing Assistance

Short Drive To I88 & 355

Responsibilities

  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Provide exceptional customer service.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

We're looking for someone with experience managing communications in a customer facing role, has worked with the Microsoft Suite and is proficient with Word, Excel, and PowerPoint, and can demonstrate strong organizational and time management skills. If you've worked in insurance before, that's a huge plus!

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