Customer Service Representative - GEICO

Job Location:

Albany, NY 12205,USA

Job Category:

Customer Service Representative

Job Description

Are you looking for a rewarding career with a local small business that has nationwide brand recognition? Grow your new career with one of the fastest growing insurance companies in the country!

Join the GEICO Albany sales team and start building your tomorrow! GEICO has an exciting opportunity for individuals seeking a career in insurance. We're looking for hardworking, dedicated and salespeople to work our real time, internet generated leads in our GEICO Albany local office. Our office works year round to grow and retain clients who entrust their home, auto and other insurance to us.

If you think this is the right career opportunity for you, feel free to apply and take the first steps to a rewarding career at a Local GEICO Office.

Salary: $43,000.00 - $50,000.00 per year

Benefits

What we provide:

  • Long-term opportunity to grow with an established company
  • Mentor-ship from an experienced agent with an interest in your success
  • Professional office setting with supportive colleagues
  • Team atmosphere
  • Hourly based with the opportunity to gain commissions
  • Flexible schedule

Responsibilities

What you would do in this role:

  • Learn the basics of insurance and how to sell and service insurance
  • Quoting prices and financial options
  • Make sales (licensed agents) of auto insurance and other personal lines of insurance products while providing extraordinary customer service
  • Educate clients on auto, home and renter's insurance including comparisons
  • Service existing accounts and ensure customers make buying decisions armed with the right amount of information
  • Identify cross-selling opportunities during retention calls
  • Outbound calls to potential clients that have done quotes online

Requirements

A successful candidate brings:

  •  Associate's Degree or higher and/or 3-5 years of equivalent work experience  
  • Competitive spirit and willingness to learn
  • Up to 75% of your day may be on the phone, a high-energy personality and a love of working with people is a must
  • A knack for remembering data and details
  • A talent for dealing with difficult customers
  • Strong computer skills to learn and work within multiple quoting systems (must be able to type at least 40 wpm)
  • Punctual with the ability to stay and work a quote to its completion
  • Lift up to 50lbs for shipments
  • Willing to work 40+hours a week
  • Comfortable working in a fast paced, multitasking environment
  • Bilingual would be preferred but not required

Apply Here

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About GEICO Local Office

Here at the GEICO Local Office for the capital region and surrounding areas we specialize in Auto, Home, Cycle, RV, Renters, Boat, Commercial Vehicles and more! Our dedicated staff ensures we continue to be the #1 Auto insurance company in New York with a 97% customer satisfaction rating. We serve the New York, Vermont, Massachusetts, Connecticut and Florida communities with pride. Apply today to be a part of our growing team! 

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