Customer Service Representative

Job Location:

Yuma, AZ, 85364, USA

Job Category:

Customer Service Representative

Job Type:

Full-Time

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.

Insurance industry or office experience and knowledge are not required but would be a greater benefit relating to customers at the beginning for this position.

Salary: $13.00 - $15.00 per hour

Benefits

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Weekends Off

Paid Volunteer Days

Responsibilities

  • Secure all Trailing Documents from customers.
  • Complete Evidence of Insurance requests.
  • Take premium payments from customers.
  • Answer phones.
  • Service policies

Requirements

  • A Property & Casualty license is preferred but will train good individual.
  • Great Customer Service Skills.

Bilingual, fluent in both English and Spanish is beneficial.

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About Flores Insurance Agency

We are looking for a highly motivated candidate to grow with our company.  Opportunity to move up to a licensed producer in the future.  The Flores Insurance Agency is a highly respected agency within Farmers Insurance.  We are one of the fastest-growing agencies performing at the top 1% of the company.  We have been in business for 12 years.  We have an amazing team and are seeking individuals that will help us continue to grow and help maintain our #1 status.   

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