Job Description

We are hiring an Insurance Customer Service Assistant (Licensed & Bilingual a Plus) to join our team! This is a great opportunity to work with a passionate team and Agency owner for one of the best insurance companies in California!

We welcome candidates from other insurance companies, real estate, banking, mortgage and lending industries to apply for this position! Our fast-paced work environment with amazing office culture and team dynamics will provide for an exciting work atmosphere. Because of the increasing growth, there would be many opportunities for you to learn different skills and wear different hats as the team tackles initiatives.

Benefits

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

• Client Account Management: assist clients and potential clients on the phone and other platforms.
• Quoting: You'll learn to be an architect and design the best insurance quotes for clients with excellent coverage and amazing prices.
• Learn to collaborate with management and underwriting on Home, Auto and Business insurance.
• Partnership Management: Maintain and Develop agency relations with partners, vendors, underwriting and clients.
• Working directly with the agency owner to enhance your marketing, client management and relationship skills for agency and individual growth.

Requirements

• Bilingual in Chinese, Mandarin OR Cantonese is a plus.
• Computer-savvy and proficient with Microsoft Office programs
• Strong communication skills - in-person, written and online.
• Self-motivated, highly organized, and strong attention to detail
• P&C and/or Life Licensed a plus - willing to provide classes and train for right candidate.