Licensed Insurance Representative

Job Location:

Ludington, MI 49431,USA

Job Category:

Insurance Sales

Job Type:

Full-Time, Part-Time

Job Description

We are looking for an experienced insurance customer service representative to connect with our insurance customers. In this role, you will be responsible for answering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. You may also be required to review a customer’s policy and direct calls to sales agents when a policy needs to be initiated or upgraded.

To ensure success as an insurance customer service representative, you should have a friendly and professional demeanor, good communication skills, and the ability to stay calm under pressure. Ultimately, a top-class insurance customer sales representative is friendly and efficient when handling complaints or providing policy information

Salary: $27,000.00 - $35,000.00 per year

Benefits

Hourly salary

Bonus Opportunities

Weekends Off

Holidays Off

Hands On Training

 

Responsibilities

  • Learning and understanding company insurance products.
  • Answering calls and responding to customer needs.
  • Accessing customer accounts and policy schedules.
  • Providing customers with detailed information about policies and products.
  • General office duties, to include answering phones, email, and walk-in clients.
  • Assist agents with tasks as assigned.
  • Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.

Requirements

  • Successfully complete our Farmers training program.
  • Pass a background check.
  • High school diploma or GED.
  • Previous experience working as a customer service representative.
  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and knowledge of database software.
  • High-level typing skills.
  • Advanced knowledge of telephone and call forwarding systems.
  • Ability to remain calm in stressful situations.
  • Ability to explain detailed policy concepts in a simple way.

Apply Here

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About Farmers Insurance Group

Farmers Insurance Group is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.

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