Job Description

Join Our Local Team at Farmers Insurance - Cody Strickland Agency - Where Customer Service Meets Opportunity!

Are you a people person who enjoys helping others and thrives in a fast-paced, goal-oriented environment? Were looking for a Customer Service & Sales Representative to join our team and play a key role in supporting our clients and growing our business.

As part of our Farmers Insurance agency, you'll build strong relationships with customers, assist with their insurance needs, and contribute to new business growth. Were seeking someone who is friendly, dependable, and motivated to succeed whether you're already licensed or eager to become licensed (well help with that!).

Salary: $19.00 - $21.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Growth opportunities within the Agency

Responsibilities

What You'll Do

• Provide exceptional customer service and support to existing clients
• Assist customers with policy changes, billing questions, and claims
• Identify opportunities to offer additional products that meet customer needs
• Make outbound calls to follow up on leads and generate new business
• Maintain accurate client records and follow agency processes

Requirements

• Minimum one (1) year of customer service or sales experience in a professional office setting or retail environment is required.
• Experience using Microsoft Office programs (Outlook, Word, Excel) is required.
• Familiar with multiple computer platforms (Windows, Google, etc.) is required
• Previous insurance, real estate or banking industry experience highly preferred.
• Active Oregon P&C or Life/Health Producer License is highly preferred
• Bilingual (English/Spanish) preferred