Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service and Sales Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary: $36,000.00 - $50,000.00 per year

Benefits

Paid Holidays

Base Salary plus Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Team Building Activities

Hands On Training

Responsibilities

• Meet new business production goals and objectives as established.
• Process customer policy change requests.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive, and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, highly motivated, self-starter who works well independently.
• Professional phone etiquette and excellent spelling and grammar skills.
• Great customer service skills and problem-solving capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Be able to obtain or currently possess a Property & Casualty insurance license and Life & Heath Insurance License.
• Successful sales background.