Job Description

Don’t wait, take the next step in your career today.

Edin Rodriguez-Farmers Insurance Agency in FORT WORTH, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Insurance Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. You will be responsible for providing excellent customer service and support on Commercial accounts to help businesses protect their assets. You will help them ensure they have the coverage they need.

No prior experience in Insurance? No problem!

This is the perfect opportunity to transfer your personal lines experience to break into commercial lines. You’ll have the opportunity to grow your knowledge of the insurance industry and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know about commercial lines products and services. You will even have the opportunity to move up into a sales position if desired.

Are you an Experienced CSR? Incredible!

You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge of commercial coverage with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.

Apply now to join our team and our commitment to client satisfaction and success.

Join us and grow your career to new heights.

We are a dedicated and driven team with a focus on providing each of our clients with amazing customer service. If you have experience working in commercial and personal lines and are looking for a new opportunity to grow, this is the role for you. Your positive attitude and knowledge of the best products and services will make you an amazing asset to your clients.

If you are ready to grow your sales career, Apply Today!

Benefits

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Hands on Training

Health Insurance

Responsibilities

Ask each customer for referrals and explain our referral program.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Be outstanding at relationship building.

Develop and maintain client relationships.

Obtain prospects information such as name, address, vehicle information and enter into quote sheets.

Contact businesses and private individuals by telephone to promote products, services and/or referral programs.

Presents and explains insurance policy options based upon prospective client needs and their personalgoals.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Create relationships from a cold start.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Must be highly self-motivated.

Professional phone etiquette.

Career minded vision.

Follow through and exceed current and prospective client expectations.

Excellent Spelling and Grammar skills.

No insurance experience required but must be willing to learn

Ability to identify and solve problems, think critically, and make decisions quickly.