Job Description

As a Customer Service Representative you will do more than just provide insurance you will provide a complete experience that gives our customers peace of mind. The ideal candidate will have strong office administration skills and will need to be able to solve problems quickly and efficiently. We expect our staff to deepen and develop their client relationships, so that you assure them of our dedication and thereby secure their trust.

We are seeking a passionate, self-driven, natural born leader with a desire to make a difference in people™s lives.  Whether you™re new to the industry or setting out on your own, you™ll discover more than a job here, but a lasting career. As a member of our team, you™ll be able to impact the lives of our local community while growing as a professional.

Benefits

• Competitive Pay
• Paid Holidays
• Paid Time Off (PTO)
• Holidays off
• Bonus Opportunities
• Career Development & Growth
• Team Building Activities
• Low Key Atmosphere

Responsibilities

• Take incoming and make outbound calls
• Schedule and coordinate appointments for Financial Service Rep. 
• Help protect customers by offering Allstate products that will meet their needs.
• Strive to reach team and sales goals through leads and referrals.
• Follow up with customers to ensure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Ensure a positive customer experience.

Requirements

The ideal candidate:

• Will go above and beyond to provide exceptional customer service to our loyal customers
• Has the ability to collaborate with others and can bring a positive mindset to our team.
• Will be able to juggle different tasks at the same time while staying organized.
• Is a confident, self-starter who likes to take initiative and doesn™t need to be micromanaged.
• Willing to step outside of their comfort zones to grow as an individual and will motivate other team members to meet team goals.
• Eager and enthusiastic to learn and gain new skills.

The must haves: 

• High School Diploma
• Must be highly self-motivated.
• Office Administration experience a plus.
• Successful sales background a plus.
• Customer Service focused.
• Driven and goal-oriented individual.
• Willing to become Licensed

**All who apply will be emailed a link to an online assessment. MUST complete the assessment to be considered further for this position.**