Job Description

Looking to take the next step in your Customer Service career? Well look no further, because Davis-Dyer Max Insurance has the perfect opportunity for you! We are looking for an experienced and driven individual to take on our Personal Lines Customer Service Representative position. In order to thrive in this position, you should have great interpersonal communication skills, as well as an outgoing, positive attitude, in order to build strong relationships with our clients, and in turn, provide them with the best service. You should also have exceptional organizational skills, such as great time management, and a detail-oriented attitude towards your work; these are necessary, as the administrative duties of this position must be handled in an orderly, precise manner. If you fit this description and are ready to put your passion for Customer Service to great use, then apply to our Personal Lines Customer Service Representative position today!

**All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position.**

Salary: $40,000.00 - $60,000.00 per year

Benefits

• Competitive pay
• Health insurance
• Life insurance
• Vision insurance
• Dental insurance
• 401k
• Eligibility for quarterly profit sharing
• Great family-oriented work environment

Responsibilities

• Providing outstanding customer service to all of our clients
• Rating new and renewal business
• Process endorsements, policies, policy changes and evidence of property requests
• Assisting clients with claims & billing questions
• Monitoring notice of cancellations and reinstatements

Requirements

• Currently possess a Texas Property and Casualty General Lines Agent License.
• About 1-3 years experience in the Personal Lines Insurance industry
• Knowledge of basic office computer softwares/applications
  • Knowledge of / experience with AMS 360 is a bonus
• Strong interpersonal and verbal communication skills
• Professional office and phone etiquette