Job Description

At Shappie Agency, we believe in work-life balance and fostering a family-friendly work environment. We're expanding our team and looking for versatile individuals who can excel in both customer service and sales roles.

Salary: $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Retirement Plan

Competitive salary with commission potential

Emphasis on work-life balance

Family-friendly work environment

Opportunities for career advancement

Ongoing training and professional development

Responsibilities

• Handle customer inquiries via phone, email, or chat
• Provide accurate product information and assistance
• Resolve customer issues and complaints
• Maintain professionalism and customer satisfaction
• Prospect and identify potential clients
• Build and maintain strong client relationships
• Present and demonstrate our products/services
• Negotiate and close sales deals
• Meet and exceed sales targets

Requirements

• Excellent communication skills, both written and verbal
• Customer-oriented mindset with a focus on delivering exceptional service
• Self-motivated and results-oriented
• Ability to work in a fast-paced environment
• Sales or customer service experience is a plus but not required