Job Description

As a Bilingual Customer Service and Sales Representative at Christian Slayton Insurance Agency, you'll play a pivotal role in providing exceptional customer service, building client relationships, and contributing to the agency's growth. We are seeking a dynamic, fluent bilingual professional who is passionate about helping our diverse clientele with their insurance needs.

Salary: $18.00 - $23.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Hands on Training

Career Growth Opportunities

Responsibilities

• Effectively communicate with clients in both English and Spanish to assess their insurance requirements and provide tailored solutions.
• Provide exceptional customer service by addressing inquiries, resolving issues, and explaining policy details.
• Identify opportunities for cross-selling and upselling insurance products.
• Manage and update client records and policies in our database.
• Collaborate with team members to meet and exceed sales targets.
• Stay updated on insurance products, regulations, and industry trends.
• Participate in ongoing training and development to enhance your skills.

Requirements

• Fluency in both English and Spanish is required.
• Proven customer service and sales experience in the insurance industry is a plus.
• Strong interpersonal and communication skills.
• Ability to build rapport and trust with clients.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficient in using computer applications and CRM software.
• Insurance industry license is required within the first 90 days of employment.