Job Description

Chris Humphrey Insurance Agency is seeking passionate, self-driven, natural networker's with a desire to make a difference in people’s lives – to sell, market, and service our superior, differentiated insurance products to existing clients and new customers. As a full-time agent you would help individuals, families, and small businesses secure their tomorrows. 

Responsibilities

• Meet new business production goals and objectives as established.

• Solicits for new business via telephone, networking, and other lead sources.

• Develop insurance quotes, makes sales presentations, and closes sales.

• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

• Process customer policy change requests.

• Secure all Trailing Documents from customers.

• Handle all incoming claim calls from customers.

• Complete Evidence of Insurance requests.

• Develop new Financial Services opportunities.

• Document each customer contact in eAgent.

• Immediately greet all customers, entering the office, in a friendly and helpful manner.

• Take premium payments from customers.

• Ask each customer for referrals and explain our referral program.

• Treat each customer contact as a cross and up-sell opportunity including financial products.

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

• Answer incoming phone calls on the first ring.

• Return all phone messages promptly.

• Share training and education knowledge and expertise with team members.

• Thoroughly understand and follow all underwriting, rating and compliance requirements.

• Maintain knowledge of new products.

• Prospecting and generating new business through leads & referral sources.

• Generating insurance quotes.

• Provide exceptional customer service.

• Be outstanding at relationship building.

• Maintain client relationships with follow up phone calls.

• Maintains inventory of office supplies and forms - places orders weekly.

• Claims follow up calls.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

• Possess an upbeat, positive and enthusiastic attitude.

• Be a great self-starter with a sense of urgency.

• Create relationships from a cold start.

• Proficiency to multi-task, follow-thru and follow-up.

• Excellent Communication/interpersonal skills.

• Confident, self-starter who works well independently.

• Must have ability to multi-task.

• A property & casualty license is preferred but will train good individual.

• Must be highly self-motivated.

• Professional phone etiquette.

• Career minded vision.

• Follow through and exceed current and prospective client expectations.

• Excellent Spelling and Grammar skills.

• Exceptional Business Writing and Editing Skills.

• Great Customer Service Skills.

• Great Customer Service Skills.

• Problem-Solving Capabilities.

• Works well with other employees and is a team player with a positive attitude.