Job Location:

Rocky Mount, NC 27804,USA

Job Category:

Insurance Sales

Job Type:


Job Description

Choice Insurance Agency is one of the fastest-growing companies in our industry as identified by Inc 5000. We believe that by “protecting people’s present, we secure their dreams.” We are in search of an experienced, reliable, and task-oriented candidate who is interested in career growth and being a part of a dynamic team.  If you are motivated by interacting with people and passionate about unlimited opportunities, then Choice may be the perfect company for you. 

The Receptionist/Administrative representative will be responsible for greeting clients and visitors to our office.  The ideal candidate will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones, taking messages, receiving payments, calling/texting clients for late payments, and sorting and distributing mail.
To be successful in this role, you will need excellent written and verbal communication skills and competency in Microsoft Office applications such as Word and Excel.

Salary: $12.00 - $14.00 per hour


  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Dental Insurance
  • Vision Insurance
  • Weekends Off
  • Holidays Off
  • 401K Plan
  • Hands On Training
  • Professional Work Environment
  • Disability Insurance
  • Wellness Benefits


  • Maintain an organized filing system of electronic documents
  • Uphold a strict level of confidentiality
  • Develop and sustain a level of professionalism among staff and clientele
  • Schedule meetings and appointments
  • Greet clients and visitors with a positive, helpful attitude.
  • Assist clients in finding their way around the office.
  • Announce clients as necessary.
  • Assisting with a variety of administrative tasks, including copying, faxing, taking notes, etc.
  • Prepare meeting and training rooms as needed.
  • Professionally answering phones and routing calls as necessary.
  • Assist colleagues with administrative tasks.
  • Sorting and distributing mail
  • Provide excellent customer service.
  • Assume the responsibility of receiving and sorting incoming payments with attention to credibility
  • Manage the status of accounts and balances and identify inconsistencies
  • Issue and post bills, receipts, and invoices
  • Check the validity of debit accounts.
  • Update accounts receivable database with new bills or missed payments


Job Applicant Must Exhibit the Following Traits:

  • Strong writing skills
  • Professionalism & Helpful attitude
  • Effective communicator and excellent communication skills
  • Multitasking capabilities
  • Organization skills
  • Team player
  • Positive can-do attitude
  • Ability to remain calm under pressure
  • Ability to prioritize
  • Resourceful


  • High School Diploma or equivalent

Experience and Additional Competencies:

  • Minimum two (2) years of experience
  • Proven data entry or admin assistant experience
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office


  • Take a DISC personality assessment
  • Undergo a background

Apply Here

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About Choice Insurance Agency

Choice Insurance Agency serves families, businesses, and insurance brokers throughout the Mid-Atlantic from our headquarters in Virginia Beach and additional offices in Delaware, North Carolina, South Carolina, and throughout Virginia.  

Our mission is to create custom solutions to help our clients protect what they value most.  Our trusted advisors help our clients understand their options so they may be confident they have the right protection when a catastrophe happens. 

We have over 100 accomplished team members providing personal, business, life, and health insurance and an array of additional employee benefits  We win awards every year for our growth and service and have grown over 600% since 2018.

Our continued growth is an ideal work environment for individuals who wish to work as part of a dynamic team and who seek personal growth.


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