Training Coordinator

Job Location:

Virginia Beach, VA 23452,USA

Job Category:

Admin / Secretarial

Job Type:


Job Description

Choice Insurance Agency is one of the fastest-growing companies in our industry as identified by Inc 5000. We believe that by “protecting people’s present, we secure their dreams.” We are seeking an experienced training and development coordinator to devise our organizational training strategy, oversee it's implementation and assess its outcomes. The ideal candidate will identify training and developmental needs and drive suitable training initiatives that build loyalty to the agency.  Our ideal candidate will be responsible for  enhancing employees' skills, performance, productivity, and quality of work.  The candidate must be highly self-motivated, professional, capable of managing their work load, and prioritizing tasks in a fast-paced corporate compensation.  Sensitivity to confidential information is required.  





Salary: $47,000.00 - $55,000.00 per year


Benefits Included (after 60 days):

  • Employee Health Benefits (medical, dental, & vision)
  • 401K Retirement Plan
  • Employer-paid Group Life Insurance.
  • Full reimbursement of costs for licenses or required training to employees on a 1 year pro-rated basis.
  • Paid time off
  • Paid holidays
  • Paid Bereavement
  • Employee Profit Sharing
  • Access to The Choice Financial Group business and self-improvement library
  • Access to the Ted Constant Center Suite for special events and concerts
  • Gym membership reimbursement
  • Employee Referral Bonus


Primary Responsibilities & Essential Functions:

  • Working with the management team to build workflows that support the success of the agency.  Working with each functional area to build an onboarding, integration, and training program to support the development of new and existing staff.
  • Perform training in a variety of settings including group, online, and one on one.
  • Assist each functional area to develop individual employees and provide quality assurance measurements and targeted training.
  • Build external training programs to support our referral sources, including CE programs and other training that can add value to our referring partners.
  • Assist in structuring the agency management system to support our target workflows and reporting.
  • Other project management such as assisting with integrating AMS with other functions
  • Attend Annual AMS Conference and remain up to date on capabilities
  • Conduct effective induction and orientation sessions
  • Monitor and evaluate training program's effectiveness, success and ROI periodically and report on them
  • Manage training budget
  • Provide opportunities for ongoing development
  • Resolve any specific problems and tailor training programs as necessary
  • Maintain a keen understanding of training trends, developments and best practices


Job Applicant Must Exhibit the Following Skills:

  • Knowledge of Applied Epic and broad knowledge of insurance products and markets.
  • Must have strong communication skills, both written and verbal.
  • A college degree or equivalent is desirable and must have all licenses as required by the State Department of Insurance.
  • Must be detail oriented and have a high level of service skills.
  • A high of level of autonomy and work ethic.
  • Strong writing and record keeping ability for reports and training manuals
  • Excellent leadership skills
  • Ability to plan, multi-task and manage time effectively
  • Strong computer skills, including MS Office proficiency and database software 
  • Sense of ownership and pride in your performance and its impact on company's success
  • Good knowledge of talent management and succession planning methods




  • Bachelor's degree in training, HR, education or other related field or an equivalent of 4+ years' experience in training

Experience and Additional Competencies:

  • Minimum of 4+ years of experience as a training manager reporting directly to senior management
  • Minimum of 4+ years working in insurance industry  
  • The ability to measure and assess staff training needs
  • Strong Communication and Interpersonal skills
  • A passion for continuous learning
  • Innovative thinking
  • Embrace efficiency


  • Take DISC Assessment
  • Ability to type 50 words per minute
  • Must be articulate and familiar with insurance (property & casualty)



Apply Here

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About Choice Insurance Agency

Choice Insurance Agency serves families, businesses, and insurance brokers throughout the Mid-Atlantic from our headquarters in Virginia Beach and additional offices in Delaware, North Carolina, South Carolina, and throughout Virginia.  

Our mission is to create custom solutions to help our clients protect what they value most.  Our trusted advisors help our clients understand their options so they may be confident they have the right protection when a catastrophe happens. 

We have over 100 accomplished team members providing personal, business, life, and health insurance and an array of additional employee benefits  We win awards every year for our growth and service and have grown over 600% since 2018.

Our continued growth is an ideal work environment for individuals who wish to work as part of a dynamic team and who seek personal growth.


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