Job Description

Our office is rapidly growing and we are looking for the right individual to fit right into our company. We are currently seeking to fulfill a full-time position or part-time position.Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. 4-40 or 2-20 Insurance License Required. Must have a minimum of 2 years Property & Casualty experience



**All who apply will automatically be emailed a link to an online assessment test. PLEASE complete the assessment to be considered.** 

Benefits

• Health Insurance
• Paid Holidays
• Base Salary with Commissions 
• Bonus Opportunities
• Paid Time Off (PTO)
• Career Development & Growth
• Hands On Training

Responsibilities

• Process customer policy change requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Provide customers with additional information about new products and services.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Must be highly self-motivated.
• Professional phone etiquette.
• Follow through and exceed current and prospective client expectations.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Works well with other employees and is a team player with a positive attitude.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.