Job Description

THERE IS NO CEILING TO YOUR SUCCESS!

We are looking to better our company by hiring motivated workers who care about our customers. With a family-oriented office environment, Burns and Burns Insurance is searching for a qualified candidate who is ready and willing to learn how to best serve our clients.

Benefits

• Family oriented environment/culture
• Vacation and Sick time
• Paid Holidays
• 401K & Profit Sharing
• Health Insurance, Flexible Spending Account, Group Life Insurance, Long-Term Disability
• Multiple carrier appointments. Unlike captive agents, we represent over 60 carriers, which means we are able to assist our clients with more options to best fit their needs
• EOE

Responsibilities

Responsibilities include but are not limited to:

1. Service a designated group of customers, manage and process customer requests including changes to policies; review billings, account reviews, and endorsements.
2. Provides quotes, proposals, and bind coverage as needed according to insurer guidelines.
3. Provides support to producers and/or Senior Account Executives: The CSR should be responsive to customer inquiries and requests, in order to foster new-business opportunities (including by identifying cross-selling opportunities), maintaining customer relationships and building customer loyalty.
4. Conducts periodic service calls for designated customers.

Requirements

Education:  High school diploma with willingness to obtain an insurance license through Burns and Burns Insurance

Experience:  Insurance experience/ office experience is a plus.

As well as:

1. Strong time management skills
2. Attention to detail-job requires being careful about details and completing tasks thoroughly
3. Integrity - job requires being honest and ethical
4. Concern for others-job requires being sensitive to others™ needs, feelings, and being helpful on the job
5. Adaptability - job requires being open to change and to consider variety in the workplace
6. Initiative - job requires a willingness to take on responsibilities and challenges