Customer Service Representative (Team Players Welcome!)

Chantilly, Virginia, USA
Job Category
Customer Service Representative

Angles Insurance

Christine and Mike Angles are proud to have the Angles Insurance Agencies in Chantilly, VA and Manassas, VA. Our family has been insured by Allstate for years, and we're happy to help friends and neighbors get the same protection — whether it’s home owners insurance, auto insurance for a new driver, or helping protect a family with life insurance. We’ve been lucky to get to know many local families over the years, and we give back to the community as much as we can.

Company website:

Job Description

Are you interested in helping others manage life risks with insurance? Are you organized, friendly, reliable, and proactive? If so, we'd like you to be part of our Chantilly, VA Allstate insurance team.  Check us out at

  • Benefits:
  • Company Funded Health Insurance
  • Paid vacation
  • Paid holidays
  • Assistance with licensing and continuing education costs
  • Small, dynamic, respectful office environment
  • Compensation: Base + bonus, Total package:  $30,000+ @ full goal achievement

Job Responsibilities

  • Acts as first line contact on all customer service inquiries
  • Manages all incoming faxes and correspondence from customer base
  • Contact customers to obtain payments
  • Reaches out to customers on all claims
  • Maintains relationships with existing clients including recommending new products
  • Understands all existing products and keeps up-to-date on new products
  • Follows all compliance guidelines and procedures

Job Requirements

  • Virginia P&C license preferred but will help the right candidate obtain license
  • Previous customer service experience required
  • Ability to follow and improve agency processes
  • Excellent communication skills – verbal and written
  • Passionate about meeting customer needs
  • Excellent organizational, time management, and follow-through skills
  • Ability to manage multiple duties simultaneously
  • Strong computer skills including Microsoft Outlook, Excel, and Word
  • Desire to be active in community
  • Life & Health license required for future promotions
  • Portrays a professional image through proper appearance and actions

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.