Job Description

Are you interested in helping others manage life risks with insurance? Are you organized, friendly, reliable, and proactive? If so, we'd like you to be part of our Chantilly, VA Allstate insurance team.  Check us out at www.allstate.com/michaelangles

• Benefits:
• Company Funded Health Insurance
• Paid vacation
• Paid holidays
• Assistance with licensing and continuing education costs
• Small, dynamic, respectful office environment
• Compensation: Base + bonus, Total package:  $30,000+ @ full goal achievement

Responsibilities

• Acts as first line contact on all customer service inquiries
• Manages all incoming faxes and correspondence from customer base
• Contact customers to obtain payments
• Reaches out to customers on all claims
• Maintains relationships with existing clients including recommending new products
• Understands all existing products and keeps up-to-date on new products
• Follows all compliance guidelines and procedures

Requirements

• Virginia P&C license preferred but will help the right candidate obtain license
• Previous customer service experience required
• Ability to follow and improve agency processes
• Excellent communication skills – verbal and written
• Passionate about meeting customer needs
• Excellent organizational, time management, and follow-through skills
• Ability to manage multiple duties simultaneously
• Strong computer skills including Microsoft Outlook, Excel, and Word
• Desire to be active in community
• Life & Health license required for future promotions
• Portrays a professional image through proper appearance and actions