Job Description

At Allstate - ODonnell & Associates Inc we pride ourselves on our outstanding insurance products and customer service.

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Allstate insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team.

Salary: $40,000.00 - $65,000.00 per year

Benefits

• Bonus Opportunities
• Weekends Off
• Holidays Off
• Hands On Training
• Performance Bonuses
• Professional Work Environment
• Health Insurance
• Paid Holidays
• Base Salary with Commissions 
• 401K Plan
• Retirement Benefits
• Office Snacks & Coffee

Responsibilities

• Process customer policy change requests.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Provide exceptional customer service.

Requirements

• Proficiency to multi-task, follow-thru and follow-up.
• A Property & Casualty license is required.
• Professional phone etiquette.
• Possess an upbeat, positive and enthusiastic attitude.
• Must be highly self-motivated.
• Previous work experience in sales, marketing, promotions or telemarketing.
• Driven and goal-oriented individual.