Job Description

The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. They are responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision, and task delegation.
 

Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support-related tasks and able to work independently with little or no supervision. Well organized, flexible, and enjoy the administrative challenges of supporting an office of diverse people.

Salary: $45,000.00 - $80,000.00 per year

Benefits

• Paid Vacation 
• Paid Holidays
• Group life insurance
• Short term disability
• Commission Pay
• Growth Opportunity

Responsibilities

• Manages the daily activities of the offices, with duties such as insurance claim processing (home, auto, life, mortgage, etc.), marketing, auditing, loss prevention, and underwriting.
• Keeps team members engaged and motivated.
• Provides updates to the owner regarding operating results, insurance trends, and competitor methods.
• Leads agency meetings and informs the team of announcements, celebrations, company topics, and sales numbers.
• Hires, trains, and monitors the performance of new insurance agents.
• Ensures clients are having excellent customer service.
• Ensures sales process is followed by team members.
• Analyzes sales data and develops plans to address gaps.
• Acts as advisor to sales team regarding prospects, quoting, and closing transactions.

Requirements

• Minimum 3-5 years Independent Agency experience
• Property & Casualty Insurance License Required
• Experience using Hawksoft agency management systems is strongly preferred.
• Organized, detail-oriented, patient, able to handle pressure, and multi-task.
• Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
• Bilingual, fluent in both English and Spanish is beneficial.