Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 

No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.

Salary: $15.00 - $20.00 per hour

Benefits

Any benefits you could potentially offer such as:

• Paid vacation 
• Paid time off 
• Group life insurance
• Short term disability
• Growth opportunity 
• 401(K) Retirement Plan coming soon!*

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Requirements

• Bilingual (Spanish) 
• Ambitious professional who is motivated by opportunity for advancement 
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru, and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.